FAQs
Find out the answers to all of your questions right here
- How do I log in to LUU Unionverse?
- How do I use the platform?
- Is there a code of conduct?
- How can I book the meeting rooms?
- What conversation areas are there?
- How can I have a private conversation?
- How do I use the petition area ?
- When will there be staff available to talk to?
- How do I report an issue?
- What elections are there at LUU?
- Introduction: Clubs and Society Elections Month 2022
- So you want to stand for a club or society committee
- NUS: What is the National Union of Students and what does it do?
- NUS: What is the NUS National Conference?
- NUS: What is the NUS Liberation Conference?
- NUS: What is a delegate and what do they do?
- NUS: Why should I run to be a delegate?
- How to: Society Elections, Nominations and Voting
- How to: Access committee dashboard
- How to: Edit your society page
- How to: Contact your society members
- How to: Upload files and compliance documents
- How to: Group memberships
- How to: Embed videos on your group page
- How to: Write a Post
- How to: Add an event
- How to: Add a product
- How to: Responding to and managing complaints
- How to: Add custom questions for new members
- How to: Form a society
- How to: Book an LUU or University space
- How to: Organise a trip
- How to: Transport
- How to: Write a Society Page
- How to: GIAG (Give it a Go)
- How to: Register your coach/instructor
- How to: Book an external speaker
- Committee Handover
- How to: Get your food hygiene certificate
- How to: Order Bespoke Gear clothing for your club & society
- Media Policy (2022)
- I'm behind on rent can I get any financial help?
- I’m being threatened with eviction because I can’t afford to pay my rent, what can I do?
- What happens if the lead tenant doesn’t give me my deposit back?
- House Hunting
- House Repairs and Problems
- Living in your House
- Moving in
- House Hunting for International Students
- I’m struggling to make friends on my course
- Transcripts: what you need to know
- External Student Help
- Mitigating Circumstances
- Resits
- Postgraduate Students Who Teach
- Plagiarism and Cheating
- Attendance Monitoring
- Exam Tips and Help
- Postgraduate Researcher Academic Support
- Changing Course, Modules or University
- Academic Support
- UCU Strike
- Appeals and Complaints
- I need a divorce, can I get a family lawyer?
- I'm a victim of honour-based violence
- How do I tell my parents I am pregnant?
- I think I might be pregnant, what can I do?
- I’m pregnant, will I have to drop out of Uni?
- I’m considering an abortion how can I get one?
- I’ve been bereaved by suicide
- Could I take action against someone who has posted something upsetting about me online?
- I’m feeling pressured into drinking and/or taking drugs, what can I do?
- I have an eating disorder, is there any help?
- Information on forced marriage
- How taking drugs can impact you.
- I'm worried about my friend's drug use, what can I do?
- Will I get into trouble for taking drugs?
- I'm worried about my sexual health, what can I do?
- What is Hate Crime?
- I’m a sex worker, what support is available to me?
- I’m a sex worker, will I get in trouble if the University find out?
- I'm a sex worker, how can I report sexual abuse or exploitation?
- I'm struggling to stay motivated during the lockdown
- I’ve been sexually assaulted, what help is there?
- I’m not happy in my Halls, can I move out?
- I’m self-harming, who can I turn to for help?
- I feel homesick
- Harassment and bullying
- I’m in an abusive relationship, is there any help?
- I’m worried my friend may be struggling with their mental health, how can I help?
- I’m worried someone I know might be having suicidal thoughts
- I'm worried about my gambling habit, is there any help?
- I'm having suicidal thoughts
- I'm feeling low
- I thought I would enjoy uni more
- How do I get home safely?
- Someone I know has died, can I get help?
- How do I report a Hate Crime?
- What help is there for estranged students?
- Where can I pray?
- What if I'm not ready to come out?
- Where can I get contraception?
- I’m a carer, can I get any support?
- How do I sign up to Joblink?
- Why am I paying tax?
- I’m a Postgrad Taught student can I find a job alongside my studies?
- I’m a Postgrad Research student can I find a job alongside my studies?
- I need one-off work where can I find it?
- I think I’ve been overcharged tax what should I do?
- What do I need to work in the UK?
- Where can I look for part-time jobs or vacation work?
- I don’t understand my payslip
- Am I allowed time off work if I am ill?
- How do I open a bank account?
- Do I need a National Insurance number to work?
- Do I get holiday pay at work?
- Can I get maternity, paternity or adoption pay from my job?
- Can I get a job at the University?
- Can I get a job at the Union?
- What’s the maximum hours I should work a part-time job?
- Can I get sick pay from work?
- How do I get home safely?
- What's the difference between a landlord and an agent?
- I can't get a guarantor, what can I do?
- What happens in cases of plagiarism, fabricated/fraudulent coursework or malpractice
- What if I fail my resit?
- I’ve been accused of plagiarism, fabricated/fraudulent coursework or malpractice what can I do?
- What type of ID can I use on a night out?
- What happens if I can't find a replacement tenant?
- The Appeals Process: What You Can Appeal Against
- I'm feeling low