This article is currently being updated and some advice might be out of date. Contact advice@luu.leeds.ac.uk if you have any questions.
Has my landlord signed a code of standards?
Unipol runs a number of Codes. These are accreditation schemes which:
- Set professional standards for student accommodation buildings and their management. Code members voluntarily commit to meeting these standards
- Check compliance with those standards
- Give students assurance and confidence about the quality of what they are signing up for when they opt for a Code property
- Give students a robust complaints process if things go wrong.
All the Codes have been developed in partnership with their local universities and students’ unions
You can check here to see if your landlord has signed up to a code.
The standards your landlord has to meet will depend on which code they have signed.
There are three codes run by Unipol Student Homes, one for shared properties (e.g. house/flat), one for large complexes (e.g. purpose built accommodation that is a similar size to a halls of residence) and one for managing agents (agents who rent on behalf of landlords and have signed up a percentage of their properties with the code).
These codes are a voluntary set of standards that landlords agree to meet. Each code has a complaints process if things go wrong.