This article is currently being updated and some advice might be out of date. Contact advice@luu.leeds.ac.uk if you have any questions.
My landlord comes round without notice, can they do this?
Your landlord should always give you 24 hours notice before they come round - unless you have asked them to come because of disrepair or there is an emergency.
During house hunting season, this could be different but they should let you know how they are conducting viewings and you can be asked to be notified by text, phone call or email when someone is visiting the property.
There should always be a purpose for a landlord to visit which includes routine inspections that can happen every three-four months but no sooner.
If your landlord is not giving you a reason when they come round or appearing unannounced write them a polite email and ask them to give you 24 hours notice and state the purpose of their visit.
To try avoid dealing with a landlord who doesn't give notice for visits you can use:
Rate Your Landlord aims to allow students to talk about their personal renting experiences and for others to learn from them, becoming savvy, safe and happy renters. Many students are brand new to the world of private renting, so other people's opinions can be a useful tool. Rate Your Landlord is here to provide an open, fair and balanced forum for tenants to have their say, for landlords to respond, and for students to learn what's what in the world of renting. We want students to share both good and bad experiences. The more reviews posted, the stronger the website becomes. You can learn about how your potential landlord has handled deposits and guarantor through reading reviews on their website
Unipol runs a number of Codes. These are accreditation schemes which:
- Set professional standards for student accommodation buildings and their management. Code members voluntarily commit to meeting these standards
- Check compliance with those standards
- Give students assurance and confidence about the quality of what they are signing up for when they opt for a Code property
- Give students a robust complaints process if things go wrong.
All the Codes have been developed in partnership with their local universities and students’ unions
If you have any problems with your landlord or workmen just calling unannounced and you have already asked them to give you notice, call into LUU Advice and have a chat with us.