Submitting your appeal

The appeals procedure is currently being redeveloped. Some new aspects are being brought in this year, and we are updating our guidance as things develop. If you're unclear about any part of the procedure, please email advice@luu.ac.uk or contact Student Cases at studentcases@leeds.ac.uk.


Appeals are submitted through Case Creator. This is an online form that gathers the necessary information to assess the appeal. You can view the user guide for this on the Student Cases website.

This process asks if you have spoken to your School, you must try and do this, but if they are not getting back to you make sure you do not miss the deadline waiting, and explain in your appeal that they have not responded.

The online form will ask for your details and the details of the modules or result you are appealing. In drafting your appeal, it is important that you are pleading one (or more than one) of the grounds for appeal. The grounds for appeal are the only basis upon which you can appeal. They can be read on our related article: What can you appeal against?.

They will also ask for a summary of:

  • The reasons why you did not submit a request for mitigating circumstances (if you are appealing on this ground)
  • A summary of the reasons for the appeal
  • The outcome you are hoping for

There is a limit on the amount of text you can submit, so it is important to make this as concise as possible. Focus on the key points:

  • What happened
  • When did this happen
  • How did this affect your work, including which modules were affected in what way
  • What did you do to try and resolve or mitigate this

It may help to address these as bullet points. You can then submit a more detailed statement in the next step.

Once you have submitted the form you will get an email link to submit a full statement, timeline, and any other evidence onto the SharePoint folder provided to you. This will then be sent to your School. If the School agrees an outcome you will be notified. If they do not, you will be asked to make a final response which you can submit via the SharePoint folder. Information on how to do this will be sent to you by Student Cases.

LUU Advice has experienced staff who can help you with your case. The form asks if you have a supporter you wish to be copied in. Please do not enter LUU Advice details into this unless you have been working with an advisor on your appeal and they have agreed to you doing this. It is your responsibility to keep us updated on your appeal.

If you’re thinking about making an appeal then come and speak to us as soon as possible so we can help. We can help you with all stages of the process, but can have the highest impact if you speak to us before you submit your appeal.

We can help you with:

  • Deciding if appealing is the best thing to do/if you have sufficient grounds
  • Advising on what type of supporting evidence would be useful
  • Letting you know how the whole process works
  • How to fill out the Case Creator form and structure your statement
  • Advising on whether to accept your School's resolution (or how to appeal it further if not)
  • Preparing you for (and potentially supporting you at) the Committee on Applications hearing, if applicable
  • Advising you on your options if your appeal isn’t successful

If you need more information about how the process works, you can also contact Student Cases at studentcases@leeds.ac.uk. They can give you information on the procedure but can’t help with the content of your appeal.

Your School cannot advise directly on your appeal as you are seeking to overturn a School-level decision.

If you find this process causes you anxiety then come for a chat with LUU Advice or check out the University's self-help resources including Togetherall, an online health and wellbeing service.

Have a look at our related articles for more information.

FAQs

What is the deadline to submit my academic appeal?

For academic appeals you have 20 working days following the publication of your result/decision to submit your appeal via Case Creator. Working days don’t include weekends, bank holidays or other days when the University is closed. You can find the University’s closed dates here.

Please note that only finalised results can be appealed.

Once you have submitted the form, Student Cases will give you a further period to submit the evidence, which may be less than the full 20 working day period. It can therefore be useful to submit both the form and evidence at around the same time if you are able.

Appeals submitted late will not normally be considered unless there are exceptionally strong grounds as to why it was not possible for you to appeal in time.

For other types of appeals the deadline can vary, please see our related articles for more information.

Can you help me write my appeal?

We cannot write it for you but if you need help with the content of your appeal you can send a draft of your statement to advice@luu.ac.uk.

We aim to provide feedback on as many appeals as possible, but we can’t do so at short notice, so if we do not give you feedback by your appeal deadline it is important that you still submit it on time. This is because Student Cases only accept late appeals in exceptional circumstances, and they do not usually allow waiting for our feedback as a good reason for late submission.

Can I submit an appeal and still graduate?

If you want to appeal your final results, you are still able to attend your graduation ceremony if you meet the requirements. However, if you choose to graduate, you will graduate with the award and classification published in the final results. If the award or classification is changed due to a successful appeal, a revised certificate and transcript will be issued.

Alternatively you can defer your graduation to the next available ceremony following completion of the appeals procedure. If changes to the award or classification are made, this will be presented to you at the ceremony.

The University has information about appeals and graduation on their website.